Need Help?
Find Answers Here
To create an account, click on the "Sign Up"
button on the homepage, fill in your details,
and follow the instructions to verify your email
address. Once done, you'll have access to all
our courses and features.
Yes, iStudy offers a 7-day free trial for some
of its courses. During this period, you can
explore course materials and resources before
deciding to purchase or enroll.
We accept a variety of payment methods including
credit/debit cards, PayPal, and direct bank
transfers. All payments are processed securely
through trusted gateways.
Yes, iStudy’s platform is fully responsive, and
you can access all our courses on your
smartphone or tablet through the mobile web
browser or our dedicated mobile app.
Yes, we offer group discounts for organizations
and schools enrolling multiple students. Please
contact our support team for more details on
bulk enrollment pricing.
If you encounter any difficulties, you can reach
out to academic support through the course
discussion forum or request a one-on-one session
with the instructor. Additionally, we offer a
support team available 24/7 for any technical or
content-related queries.
You can upgrade your course by logging into your
account and navigating to the "My Courses"
section. If an upgrade option is available, you
will see a prompt to upgrade to a higher tier,
granting access to additional content or
features.
Refund requests must be submitted within 14 days
of enrollment. To apply, go to the "Support"
section in your account, select the course
you're dissatisfied with, and request a refund.
The support team will process your request
promptly.
Yes, once you have completed a course, you will
retain lifetime access to the course materials,
including video lectures, assignments, and
additional resources. You can revisit the
content anytime to refresh your knowledge.
Yes, we offer several ways to connect with
fellow students, including course-specific
forums, live chat features, and group
assignments. You can collaborate with peers,
share ideas, and discuss topics directly through
these platforms.
To purchase a course, simply browse our catalog,
select the course you're interested in, and
click on the "Buy Now" button. You will be
prompted to complete the payment process via a
secure payment gateway.
We accept a wide range of payment methods
including credit and debit cards (Visa,
MasterCard, American Express), PayPal, and other
secure payment methods.
Refunds can be requested within 14 days of
purchase. To request a refund, go to your "My
Orders" section, select the course, and click on
the "Request Refund" button. The refund process
is handled through our support team, and it may
take up to 7 business days for the refund to be
processed.
Refunds are only available for courses that are
not fully completed. Once a course is 100%
completed, a refund request will no longer be
eligible. Please review our refund policy for
more details.
Refunds are processed within 7-10 business days,
depending on the payment method. Once approved,
the refunded amount will be credited back to
your original payment method.

Enhance Your Skills and Get Certified with iStudy







